Processing Time: Orders typically take between 1-3 business days to be processed.

Business Day: Counting business days - Shipping days are 24-hour days. If you place your order on Monday (before 2pm ET), then 1 business day would be Tuesday. If you place your order on Monday (after 2pm ET), then 1 business day would be Wednesday.

Please remember that delivery time does not include weekends or holidays.

Weekends and holidays are not business days and are therefore excluded from processing and shipping times, so please account for non-business days when choosing your shipping method.

You will receive an email with tracking information when your order has been shipped.

You will see the Sales Tax applied to your order once you confirm your shipping details and proceed to checkout. All sales tax is calculated according to the state and county tax laws in which the order is being shipped. Atomee does not pay any customs, duties, or taxes of any kind on international orders.

Once the investigation is complete, if your order is lost in transit or delivered to the wrong address, we will replace your items if they are still available.

If we cannot replace them, then we will refund your order, as well as any shipping costs.

 However, if the shipping carrier confirms delivery to the correct address, we are unable to issue a refund.

We offer international shipping to the following countries: United States, Canada, United Kingdom, Australia, France, Germany, Philippines, Denmark, Mexico, Netherlands, Norway, Singapore, Ireland, Italy, and Spain.

At this time, we do not ship to South Africa, Croatia, Greenland, Guadeloupe, Hungary, Latvia, Turkey, or Russia.